Last Updated: June 10, 2026
PRIVACY POLICY
City of Faith International ("City of Faith," "we," "us," or "our"), located at 1001 Goldcrest Drive, Springfield, TN 37172, is committed to protecting the privacy of our members, visitors, and anyone who interacts with our website or communications.
This Privacy Policy explains how we collect, use, disclose, and protect your information.
1. Information We Collect We may collect the following types of information:
• Contact information: name, email address, phone number, and mailing address when you fill out a form, register for an event, or contact us.
• Giving and financial information: donation amounts and payment details processed through our secure third-party giving provider. We do not store full payment card numbers.
• Voluntarily submitted content: prayer requests, messages, or form submissions you send to us.
• Technical data: IP address, browser type, device type, and pages visited when you access our website, collected automatically via cookies and analytics tools.
• SMS/text messaging data: your mobile phone number and communication preferences when you opt in to receive text messages from City of Faith.
2. SMS Text Messaging — How We Use Your Phone Number City of Faith International operates an SMS messaging program to communicate with members and the community.
By opting in to receive text messages from us, you agree to the following:
• Program Description: You may receive text messages from City of Faith related to church announcements, service reminders, event notifications, ministry updates, prayer alerts, and other church-related communications.
• Message Frequency: Message frequency varies. You may receive up to 4–8 messages per month, though the frequency may increase during special events or announcements.
• Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. City of Faith is not responsible for any charges incurred.
• Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. You will receive a confirmation message and no further texts will be sent.
• To resubscribe, text START.
• Help: For assistance, reply HELP to any message or contact us at (615) 384-3730 or the church office.
• No Sharing: We will never sell, share, or rent your mobile phone number to third parties for marketing purposes. Your phone number is used solely for City of Faith communications.
• Supported Carriers: Most major U.S. carriers are supported including AT&T, Verizon, TMobile, Sprint, and others. Carrier support is not guaranteed for all carriers.
3. How We Use Your Information We use the information we collect to:
• Communicate with you about services, events, and ministry opportunities.
• Process donations and financial giving securely.
• Send you text messages, emails, or newsletters you have opted in to receive.
• Respond to your questions, prayer requests, or contact form submissions.
• Improve our website and communications based on how they are used.
• Comply with legal obligations.
4. How We Share Your Information City of Faith does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
• With trusted service providers who assist us in operating our website or communicating with you (e.g., Planning Center, payment processors, email or SMS platforms), under strict confidentiality agreements.
• When required by law or to protect the rights and safety of our members or the public.
• With your explicit consent.
5. Cookies and Analytics Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. You may disable cookies in your browser settings; however, some features of the website may not function properly as a result.
6. Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of electronic transmission or storage is 100% secure. We encourage you to contact us promptly if you believe your information may have been compromised.
7. Children's Privacy Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
8. Third-Party Links Our website may contain links to third-party websites such as Planning Center, giving platforms, or social media. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
9. Your Rights You have the right to request access to, correction of, or deletion of your personal information that we hold. To make such a request, please contact us at the information below.
10. Changes to This Policy We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the "Last Updated" date above. Continued use of our website or SMS program after changes are posted constitutes your acceptance of those changes.
11. Contact Us If you have questions about this Privacy Policy or how we handle your information, please contact us:
City of Faith International
1001 Goldcrest Drive, Springfield, TN 37172
Phone: (615) 384-3730 Church
email: greaterfaithspringfield@gmail.com
